Letting Procedure

Applying | References | Funds | Moving In | During the Tenancy | Moving Out

So… one or two of our properties have caught your eye, however the viewing of all properties is by appointment only.

We will arrange a convenient time for you to view, always accompanied by a member of our friendly and experienced lettings team giving you the opportunity to ask any questions you may have either about the property itself or the renting process in general.

Whilst you are viewing any property will be a great time to check that any larger items of furniture you own will fit as, once you have made an application to rent , further viewings prior to the commencement of your tenancy may not be possible. All our staff will have a tape measure on hand for this purpose.

Applying to rent a property

Not as daunting as it sounds, but we will need some important information from you:

  • Once you’ve found the right property an application form must be completed and submitted along with suitable ID, and payment of the Holding Deposit.
  • ID required for each applicant: A recent utility bill or bank statement and at least one form of photographic ID – Passport or Photo Drivers Licence etc.
  • Holding Deposit: Equivalent to one week’s rent.

Should you later withdraw your application then the Holding Deposit would be non-refundable. Sums may also be deductible from the Holding Deposit including rent for any period the property has been withdrawn from the market and any re-advertising costs or other loss incurred as a result of your application being withdrawn.


A referencing agency will check your general financial history and obtain references from both your current landlord and your employer. If your references are satisfactory, you will then be sent a draft Tenancy Agreement  which you will be invited to make arrangements to sign at our offices.

In some cases a Guarantor may also be required to support an application to rent by agreeing to meet the full obligations due under the terms of the tenancy agreement in the event the tenants fail to meet their obligations. If this is the case, your Guarantor must be a UK homeowner with income equivalent to 75 times the monthly rent (or able to evidence other assets) and will need to provide ID and proof of address as above.


A deposit equivalent to 5 weeks’ rent is payable at the start of the tenancy.

The deposit is held without interest and protected in accordance with the Housing Act 2004, the funds being safeguarded for the duration of the tenancy. The deposit is refundable at the end of the tenancy provided there are no rent arrears or dilapidations.

Full payment of the deposit and first month’s rent in cleared funds is required before you can move into your new home. At the start of your tenancy your Holding Deposit will ordinarily be credited towards the Deposit, with you simply making payment of the balance of the deposit and the first month’s rent.

Future rents will be paid via Standing Order set up at the start of the tenancy.

Moving In

At the start of your tenancy you will meet an independent inventory clerk for your Check-In during which you will review and agree your new home’s Inventory & Schedule of Condition.

As part of your check-in the inventory clerk will demonstrate the operation & use of any appliances, other amenities such as central heating and hot water systems and agree the meter readings with you. Any comments that you may have in relation to the contents and condition of the property will also be noted and included in the Check-In Report.

During the Tenancy

If your landlord has selected our Full Tenancy Management Service we will periodically arrange maintenance visits to check on the property’s general condition and to identify any areas where maintenance might be required. Of course, any problems occurring between those visits can always be reported to our offices for prompt attention by our approved contractors.

For properties not managed by Taylors Lettings, any maintenance issues etc should be reported directly to your landlord.

Moving Out

At the end of your tenancy the inventory clerk will again meet you at the vacated property to receive all keys to the property and agree closing meter readings. The condition and the contents of the property will then be referenced against the original agreed Inventory and Check-In Report and a Check-Out Report prepared.

Within the Check-Out Report the inventory clerk will detail any items that fall short of the original condition on the inventory and schedule of condition and where dilapidations in excess of fair wear and tear are noted give their recommendations for appropriate deposit deductions. Any proposed deposit deductions will then be notified to you as soon as practicable.


Click here for Schedule of Tenants’ Fees
Sample Tenancy Agreement

Taylors Residential Lettings Limited, Company no. 6002742, Regd Office: Suite 1, Invicta Business Centre, Monument Way, Ashford TN24 0HB