Taylors Lettings Signs with Feefo

Feefo 5 Star Customer Service

Feefo 5 Star Customer Service

Taylors Lettings has signed with Feefo, the leading online customer review site. Taylors Lettings is the first Ashford agent, and one of just a handful of lettings agencies across the UK, to be featured on the Feefo customer feedback service.

Both landlords and tenants are given the opportunity to rate Taylors Lettings’ service; all new customers receiving an email asking them to rate their experience of dealing with the lettings agency, with the customer rating – excellent, good, poor or bad – being represented by icons indicating the level of satisfaction with the service provided.

Feedback is published on both the Feefo and Taylors Lettings websites. Following a review being posted, Taylors Lettings are notified and have the opportunity to respond to feedback as appropriate. Feedback can also be shared socially.

Since being introduced, Taylors Lettings has received overwhelmingly positive feedback. Indeed, as at 23rd March, Taylors Lettings has a 100% score for customer service.

Taylors Residential Lettings Limited, Company no. 6002742, Regd Office: Suite 1, Invicta Business Centre, Monument Way, Ashford TN24 0HB